A healthcare staffing company required project management support to coordinate the transition from a home-grown CRM to Bullhorn, a cloud-based system.
OBJECTIVES
Review current state and design future state of the new CRM.
Prepare and get signoff from all coordinated parties on the overall project plan.
Project manage the project plan to ensure tasks are completed on time, provide the expected functionality, and are implemented successfully.
SOLUTIONS
Developed and project managed system transition plan.
Conducted data mapping, data migration, process review, quality assurance testing, and training.
Supported profitability of the business through the COVID pandemic by enabling remote access to new, cloud-based CRM.
Successful implementation of the new cloud-based Bullhorn CRM