Senior Billing Specialist

Job Description:

We are assisting our Irving, TX client in a search for a Senior Billing Specialist. This position will support Telecom Billing and Cash Applications. This position is responsible for providing Billing Support, which includes analyzing invoices and resolving/addressing disputes or issues in a timely manner.

Responsibilities:

• Monitoring billable activities to ensure the company invoices customers accurately and timely.
• Work with other departments to resolve customer disputes/claims, including being the customer interface for all billing related issues.
• Processes credit / rebills and/or billing adjustments as required.
• Responsible for investigation, analysis, escalation and resolution of accounts receivable issues.
• Provide suggestions as required for process improvements and ability to implement approved improvements.

Requirements:

• HS School Diploma required. College education preferred, but not required.
• 2-5 years of experience in billing, accounts receivable, collections or finance.
• Intermediate Level or Higher for Excel is required, including direct experience with V-Lookups, Pivot Tables/Charts, and General Formatting.
• Billing and/or AR experience, including invoicing, cash applications, etc.
• Articulate with efficient verbal/written communication.
• Dispute resolution experience preferred.

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