Customer Service Rep

Job Description:

We are assisting our Coppell, TX client in a search for a Customer Service Manager. This position is responsible for addressing customer questions and complaints and informing customers about a variety of products.

Responsibilities:

• Answer customer questions about products and services.
• Resolve customer issues and elevate critical issues to upper management.
• Maintain record of customer interactions and resolutions.

Requirements:

• High school diploma required.
• 3+ years of customer service experience.
• Strong written and verbal communication skills.
• Strong computer skills and willingness to learn new software.

© VIP 2021 | An equal opportunity employer.