Client Support Analyst
|Date Posted||June 08, 2021|
|Employment Type||Direct Hire|
Interested in this opportunity?
We are assisting our Dallas, TX client in a search for a Client Support Analyst. This position will be responsible for monitoring incoming communications from clients and addressing issues as needed.
- Monitor support inboxes, responding to inquiries where appropriate and escalating issues to management team when necessary.
- Track client requests, from inquiry to completion.
- Collect documents from investor portal and format documents for upload.
- Update database regularly with contact information, report information, and more.
- Bachelor’s degree.
- Strong written and verbal communication skills.
- Attention to detail and commitment to producing high quality deliverables.
- Ability to multitask.
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